BoardWise

    Terms of Use

    Last updated: July 26, 2026

    Agreement and Introduction

    These Terms and Conditions are the entire agreement of BoardWise, LLC, a Maine limited liability company whose principal business address is 439 US ROUTE 1 STE A, YORK, ME, 03909, USA (the 'Company') and you.

    These Terms and Conditions, subject to amendment from time to time, represent the entire understanding and agreement between you and the Company and the use of the web-based application boardwise.online (the 'App') with respect to the subject matter of the same, and supersedes all other negotiations, understandings and representations (if any) made by and between you and the App. These Terms and Conditions shall not be construed more strongly against the App despite its responsibility for its preparation. Any updates to these Terms and Conditions will be posted on the App.

    BY ENROLLING IN OUR APP'S SERVICES YOU AGREE, ACCEPT AND UNDERSTAND THE TERMS BELOW. We have the right to refuse service based on local, state or federal laws relating to any jurisdiction. If you have any questions, contact our customer service team at support@boardwise.online. The App Terms and Conditions describe when and the conditions under which you are allowed to access or use the App. Please read these carefully before visiting our App. If you do not agree to these Terms and Conditions, you may not visit, use, or access the App.

    Technology Disclaimer

    The App is a technology-assisted automated guidance and document preparation platform with organizational tools for case management that helps licensed professionals quickly respond to licensing state board complaints, navigate disciplinary processes, and organize their case materials. The Company provides a technology platform that utilizes automated processes to assist users. The platform is provided "AS IS" and "AS AVAILABLE" without any warranties, express or implied, regarding the accuracy, reliability, or appropriateness of generated content, provided however that the Company warrants that it shall use commercially reasonable efforts to maintain the availability and functionality of the platform in accordance with industry standards.

    While the Company's technology-powered system is designed to generate responses based on user inputs, users expressly acknowledge and agree that: (i) the system operates through automated processing of data and pattern recognition; and (ii) it is not a substitute for professional legal advice for a licensed professional. The Company uses structured user input and algorithms to generate responses.

    • Generated materials must be reviewed, verified, and customized by a user
    • Generated materials may not capture all nuances or the unique circumstances of your specific situation
    • The system's responses are based on pattern recognition rather than legal reasoning or judgment
    • Errors, omissions, or outdated content may occur due to limitations in the underlying technology

    By using this platform, you acknowledge and accept full responsibility and all associated risks for how any information used or submitted, and you agree that the Company shall not be responsible for any decisions made or actions taken based on the platform's output. We strongly encourage you to consult a licensed legal professional for complex or high-risk matters.

    LIMITATION OF LIABILITY: IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF THE CONTENT ON THE PLATFORM.

    Not a Legal Professional

    The App is NOT a licensed legal professional of any kind or a law firm ("Provider") and does NOT offer legal advice, services, recommendations, referral, counseling or opinions of any kind. The App is not an employer of Providers nor are any Providers agents of the App. There is no joint venture, partnership or any kind of shared ownership between the App and any Providers. Optional limited-scope attorney review may be available for an additional fixed fee. Attorney availability, conflicts review, eligibility requirements, and additional terms apply. If an attorney accepts the matter, the client will contract with and pay the independent attorney directly.

    • The App is not a legal referral service or employment agency
    • The App does not guarantee any results of any kind
    • The App simply provides a platform on which those seeking guidance and document preparation education may obtain it
    • Use of the App does not create a Provider-client relationship with the App
    • None of the Content represents or warrants that any course of behavior is appropriate for You
    • Communications made via the App may NOT be held as confidential

    DO NOT DISREGARD, AVOID, OR DELAY IN OBTAINING LEGAL ADVICE FROM A QUALIFIED LEGAL PROFESSIONAL ON ACCOUNT OF INFORMATION THAT YOU SAW ON THE APP OR EDUCATIONAL INFORMATION THAT YOU RECEIVED THROUGH THE PLATFORM.

    User Responsibilities

    The App will not be responsible for any liabilities, losses, or damages arising out of the unauthorized use of your computer, mobile device, or other computing device and/or account. By using the App, you represent that:

    • You have the authority to, and are of legal age in your jurisdiction, to bind yourself to this Agreement
    • Your use of the App services will be solely for purposes that are permitted by this Agreement
    • Your use of the App service will not infringe or misappropriate the intellectual property rights of any third party
    • Your use of the App services will comply with all local, state and federal laws, rules, and regulations, and with all other App policies and procedures

    Prohibited Site Uses

    You may not use, or encourage, promote, facilitate, instruct, or induce others to use, the App or App services for any activities that violate any law, statute, ordinance or regulation; or for any other illegal or fraudulent purpose or any purpose that is harmful to others. The following are prohibited:

    • Content that is defamatory, illegal, profane, vulgar, threatening, unlawfully discriminatory, pornographic, obscene, or sexually explicit
    • Content that violates intellectual property rights of others
    • Fraudulent or misleading uses or content
    • Misrepresenting experience, skills, or information
    • Using a profile photo that misrepresents your identity
    • Impersonating any person or entity
    • Interfering with the proper operation of the App
    • Attempting to access the App by any means other than the provided interface
    • Introducing viruses, worms, malware, or other harmful content
    • Collecting or harvesting any personally identifiable information from the App

    Services

    Your use of the App services is offered at the discretion of the App, and it reserves the right to modify these terms and conditions, condition of participation, or any other aspect of the services, in whole or in part, at any time, with or without notice to you (except as otherwise specified herein).

    Third Party Processor

    The App will use Stripe as a third-party payment processor to process any payments. When you process payments via a third-party payment processor, you shall separately read and agree to their User Agreement and comply with this Agreement and the business rules of such partner. The App shall assume no responsibility for any loss or damage.

    We reserve the right to delay, cancel, reverse (to the extent possible) or refuse to process, any submitted transaction, if: (i) required by law or regulations or in response to a subpoena, court order, or other government order; (ii) we suspect the transaction involves money laundering, terrorist financing, fraud, or any other type of financial crime; (iii) we reasonably suspect that the transaction is erroneous; (iv) if we suspect the transaction relates to prohibited use; or (v) we suspect that you have breached any terms of this agreement.

    BoardWise Document Delivery

    The App may offer an optional document printing and mailing service ("BoardWise Document Delivery") for users who choose to purchase it. By using this service, you authorize the Company to receive, print, package, and mail the documents you submit. The Company will print and mail the documents exactly as you submit them and will not make substantive edits.

    You are solely responsible for reviewing your documents before requesting shipment, and for ensuring that:

    • recipient information is accurate;
    • uploaded documents are complete; and
    • all desired attachments have been included.

    The Company does not independently verify the legal accuracy, factual accuracy, or completeness of any document submitted for mailing, and does not determine whether additional documents should have been included. Submitting a document through BoardWise Document Delivery does not create any professional, legal, or advisory relationship with the Company.

    Shipment timing may depend on carrier availability, business hours, holidays, weather, and other factors outside the Company's control. The Company cannot guarantee delivery by a particular deadline unless expressly stated in writing. Once a mailing request has been processed for shipment, it may not be possible to cancel or modify the request. Tracking information will be provided when available from the selected carrier.

    Risks

    USE OF THE SERVICES IS ENTIRELY AT YOUR OWN RISK, WHICH CAN BE SUBSTANTIAL.

    Intellectual Property

    If you believe that material located on or linked to by the App violates your copyright, please notify us in accordance with our Digital Millennium Copyright Act Policy. The App respects the intellectual property rights of others and requests that our users do the same.

    Pursuant to 17 U.S.C. 512(i) of the United States Copyright Act, we will terminate a user's access to and use of the App if, under appropriate circumstances, the user is determined to be a repeat infringer of the copyrights or other intellectual property rights of the App or others.

    If you are a copyright owner or an agent of a copyright owner and believe, in good faith, that any materials provided on the App infringe upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act by sending a properly formatted take-down notice to support@boardwise.online.

    The App retains all ownership of our intellectual property, including our copyrights, patents, and trademarks. This Agreement does not transfer from the App to you any App or third-party intellectual property, and all right, title, and interest in and to such property will remain solely with the App.

    Limitation on Liability and Disclaimer of Warranties

    By using the App, you agree that the App is solely a technology platform, and its owner, agents, representatives, and employees will have no liability whatsoever for any injuries, losses, claims, damages or any special, exemplary, punitive, indirect, incidental or consequential damages of any kind, whether based in contract, tort, strict liability or otherwise, resulting from any use of the App services, any failure or delay by the App in connection with the App services, or the performance or non-performance of the App services by the App.

    Notwithstanding this disclaimer, if the App is found liable for any loss or damage which arises out of, or is in any way connected with, any of the occurrences described in this paragraph, then its liability will in no event exceed, in total, the sum of $100.00.

    You agree to indemnify and hold harmless the App from and against any and all claims and expenses, including attorneys' fees, arising out of your use of the App, including but not limited to your violation of this Agreement.

    If you are a California resident, you waive California Civil Code §1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor."

    Notice of Price Change

    If you decide to use the App services you have the right to receive written notice of all price increases that vary from the amount you previously authorized. If we decide to increase the price, we will notify you.

    Privacy

    Use of the Site is subject to the terms of our Privacy Policy, each of which is hereby incorporated into and made part of these Terms and Conditions. Please carefully review these which explains how we collect, use, and disclose information. By using or accessing the App, you agree to be bound by the terms of these policies.

    No Warranty

    The App makes no warranty of any kind regarding the services which are provided on an as is and as available basis. The App expressly disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and those arising by statute or otherwise in law or from a course of dealing or usage of trade.

    The App is not responsible or liable for any warranty, representation, or guarantee, express or implied, in fact or in law, relative to the services, including without limitation, that the services will be error-free, or as to the accuracy, completeness and timeliness of any content or information distributed with respect to the services.

    SOME STATES DO NOT ALLOW THE LIMITATION OF LIABILITY AND DISCLAIMER OF IMPLIED WARRANTIES, SO THE DISCLAIMERS AND LIMITATIONS ABOVE MAY NOT APPLY TO YOU.

    Entire Agreement; Severability

    This Agreement (and the End User Agreement and Privacy Policy) contains all of the terms of the services, and no representations, inducements, promises or agreements concerning the services not included in this Agreement shall be effective or enforceable. If any of the terms of this Agreement shall become invalid or unenforceable, the remaining terms shall remain in full force and effect.

    Governing Law

    THIS AGREEMENT AND THE TERMS OF THE SERVICE SHALL BE GOVERNED AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF MAINE WITHOUT GIVING EFFECT TO THE CHOICE OF LAW PROVISIONS THEREOF.

    Arbitration

    ANY CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE, YOUR MEMBERSHIP IN THE SERVICE AND USE THEREOF, OR TO ANY ACT OR OMISSION FOR WHICH YOU MAY CONTEND. In the event of a dispute between you and THE APP, you and THE APP agree that a prompt and fair resolution, without the time and expense of formal court proceedings, would be in both parties' mutual interests. All disputes shall be submitted to final and binding arbitration to be conducted in Cumberland County, Maine, or a location closest to South Portland, Maine if no such location for the chosen arbitration body exists there.

    MANDATORY ARBITRATION: REPLACES THE RIGHT OF EITHER PARTY TO GO TO COURT AND DEMAND A JURY TRIAL. The party filing the arbitration must choose one of the following arbitration firms and follow its rules and procedures: American Arbitration Association (https://www.adr.org) or JAMS (https://www.jamsadr.com).

    Each party will bear its own expenses, except that the arbitrator will be entitled to award a different allocation of costs and fees where the arbitrator determines that a filed claim is frivolous. The arbitrator will not have the power to award punitive damages or other damages not measured by the prevailing party's actual damages, except as may be required by statute.

    Any award rendered by the arbitrator will be final and binding upon each of the parties, and judgment thereon may be entered in any court having jurisdiction thereof. The Federal Arbitration Act will govern the interpretation and enforcement of this section.

    YOUR RIGHT TO OPT OUT OF ARBITRATION: You may opt out of this arbitration agreement at any time within thirty (30) days of the date you first accepted these Terms of Use (or, if later, within thirty (30) days of the date this opt-out provision was added to these Terms). To opt out, email us at support@boardwise.online with the subject line "Arbitration Opt-Out" and include: (1) your full name; (2) the email address associated with your BoardWise account; and (3) a clear statement that you wish to opt out of the arbitration agreement. You may also send written notice to our mailing address listed in the "Contact Us" section below. If you timely opt out, disputes between you and the Company will be governed by the Governing Law section above instead, and your opt-out will have no effect on any other part of these Terms.

    YOU SHALL NOT BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION BY OR AGAINST OTHER CONSUMERS OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR MEMBER OF A CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY, EXCEPT FOR USERS WHO HAVE TIMELY OPTED OUT AS DESCRIBED ABOVE. BOTH YOU AND THE SITE VOLUNTARILY AND KNOWINGLY WAIVE ANY RIGHT THEY HAVE TO A JURY TRIAL, EXCEPT FOR USERS WHO HAVE TIMELY OPTED OUT AS DESCRIBED ABOVE.

    Assignment

    The App may assign its rights and obligations pursuant to these Terms and Conditions without prior notice. You may not assign your membership or your rights or obligations pursuant to these Terms and Conditions.

    Communication Between Us

    You understand that the App may monitor, tape and/or record any conversation that may occur between us. However, the App is not obligated to do so and it may choose not to do so. You authorize the App to contact you at its discretion by using prerecorded messaging, predictive dialing devices, and electronic messaging including but not limited to SMS, Text, MMS, Chat, IM, and Email.

    If you choose not to be contacted by this method, please contact member services at support@boardwise.online.

    Acknowledgment

    ANY PERSON WHO USES THE APP ACKNOWLEDGES THAT THEY HAVE READ AND UNDERSTAND THESE TERMS OF USE ALONG WITH THE DISPUTE RESOLUTION AND ARBITRATION AGREEMENTS, AND THEREFORE WILL BE BOUND BY THESE AGREEMENTS.

    Contact Us

    If you have any questions about these Terms of Use, you can contact us via email: support@boardwise.online